['Privacy Policy\n\nAt CrystalShine Car Care Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how our online platform collects, uses, and safeguards your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\nInformation We Collect \nWe collect personal data that you provide directly when using our services on our online platform. This may include your name, contact details, vehicle information, and billing details. Additionally, we may gather usage data related to how you interact with our services to improve your experience.\n\nUse of Personal Data \nThe information collected is used solely for the purpose of providing and managing our automotive services such as exterior and interior car wash, premium waxing and polishing, engine bay cleaning, upholstery shampooing, and paint protection treatments. We use your data to process bookings, communicate service details, send necessary updates, and manage payments securely.\n\nData Sharing and Disclosure \nYour personal data will not be sold or rented to third parties. We may share information with trusted service providers who assist in delivering our services, under strict confidentiality agreements and in compliance with privacy laws. Disclosure may also occur if required by law or to protect our legal rights.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined above, including compliance with legal and regulatory requirements. When data is no longer required, it will be securely deleted or anonymised.\n\nYour Rights \nYou have the right to access, rectify, or erase your personal data held by us. You may also object to or restrict certain data processing, and have the right to data portability. To exercise these rights, please contact us via the provided physical address.\n\nSecurity Measures \nWe implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Our staff are trained to handle your information responsibly and securely.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience. These technologies help analyze site usage and improve functionality. You can manage cookie preferences through your browser settings.\n\nContact Information \nIf you have any questions or concerns about this privacy policy or our privacy practices, you may contact us at: \n\nCrystalShine Car Care Ltd \n47 Willowbrook Lane \nSuite 2B \nManchester, Greater Manchester \nM14 5GA \nUnited Kingdom \n\nWe reserve the right to update this privacy policy as necessary to reflect changes in legal requirements or our practices. Any updates will be posted on our online platform with revised effective dates.', 0.0009468, 'gpt-4.1-mini']