Terms and Conditions

Welcome to CrystalShine Car Care Ltd. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these Terms.

1. Introduction

CrystalShine Car Care Ltd provides automotive cleaning and care services including exterior and interior car wash, premium waxing and polishing, engine bay cleaning, upholstery shampooing, and paint protection treatments. These Terms govern your relationship with us when using our services.

2. Use of Our Services

Our services are intended for lawful use only. You agree not to use our services for any illegal or unauthorized purpose. You must comply with all applicable laws and regulations when using our services.

Service Availability

We strive to provide our services reliably, but we do not guarantee uninterrupted availability. Services may be suspended for maintenance or unforeseen circumstances.

3. Service Terms and Payment

Service pricing and packages will be communicated at the time of booking or via our official communication channels. Payment must be made as agreed prior to or at the time the service is rendered.

Cancellation and Refund Policy

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• Clients must notify us at least 24 hours before a scheduled service to cancel or reschedule.
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• Refunds are subject to evaluation based on the nature of the cancellation.
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• No refund will be issued once the service has been completed.
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4. Limitation of Liability

CrystalShine Car Care Ltd takes reasonable care in providing our services. However, we shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

We do not assume responsibility for any pre-existing damages or defects in your vehicle, or damages caused by circumstances outside of our control.

5. Customer Obligations

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• Customers must provide accurate and complete information regarding their vehicle and service requirements.
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• Remove all personal belongings from the vehicle before service to avoid loss or damage.
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• Notify us of any special instructions, allergies to cleaning products, or other relevant concerns before the service.
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6. Intellectual Property

All content on our website and related materials are the property of CrystalShine Car Care Ltd. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. Privacy

We are committed to protecting your privacy. Personal information collected during service bookings will be used solely for providing and improving our services in accordance with our Privacy Policy.

8. Changes to Terms

CrystalShine Car Care Ltd reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Manchester, Greater Manchester.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at our registered office: